Oona Cashin
Oona's calm and soothing approach is valuable asset in the Crucible office. It also distinguishes her research style which is pragmatic and tolerant. The high attention she pays to detail, born out of her previous Management Consultancy experience and her naturally 'nosy' nature (which lead her to a psychology degree) are valuable characteristics in a qualitative researcher.
Oona's interest in contemporary culture and her design sensitivity bring additional values to her research.